Have you ever thought your iPhone was spying on you? It probably has been. It’s been reported that Apple allowed human contractors to have access to Siri commands. These practices have compromised the company’s efforts to remain a trusted steward of privacy. Apple is now promising to make changes.
Apple apologized in a blog post, according to CNN. In it, they explain their reasoning for allowing human contractors to have access to its customers personal recordings. Now, users will have to opt in to have their recordings listened to by human reviewers. In addition, only Apple employees will have access to listen to Siri interactions, instead of its contractors. The tech giant is also promising not to save these interactions with Siri.
“We know that customers have been concerned by recent reports of people listening to audio Siri recordings as part of our Siri quality evaluation process,” Apple says in the post. “As a result of our review, we realize we haven’t been fully living up to our high ideals, and for that we apologize.”
Apple isn’t the only company that’s facing public scrutiny for its privacy policies. Companies like Google, Amazon and even Facebook have also changed their practices to avoid having customer’s private information reviewed.
Apple said it will still utilize computer-generated transcripts to enhance services, even if permission hasn’t been explicitly granted by a user.